Originally Posted by Little Samurai
Hey Lego...not takin' any of what you said personally and I am not a dink at all unless someone really deserves it, I am a super calm guy(ask your freinds Jeff & Mylisa up there in PG).
Anyhoo...all I want is for someone to diagnose the issues and sort them out. I happened to be in the shop at a Suzuki dealership when they had an XL7 (same as exuinox) in there with a rattle in the steering column when going over bumps or on a rough road, he said it was a common issue with that model. Why is the GM dealer not noticing this common problem? I am not trying to bash GM at all I love their full size trucks but I am having some hickups with their service dept. As for the squeaking sound when turning right, it happens every day when I make the first right hand turn after leaving my driveway but they never hear it...maybe you or some of the other GM dealership guys know what this is and can help me out.
I can't say they CAN fix it...
I have already talked to our shop foreman and he is 99% sure it is the steering shaft or the Steering gear. As for that clunk he said it could be a number of things. He would have to hear it himself first.
Can you take it to a different GM dealer that is closer than we are? Doesn't matter if it is a GMC or Chev dealer just ask to speak with the shop manager and let him/her know what you have gone through with the "other" dealer and you are just looking for some help (It works believe me). Most warranty shops will do a lot more to earn new
business. It is silly but that is just business. Try that route first and if that doesn't or does work let me know.