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S Kicker
07-21-2010, 01:45 PM
I bought 5 brand new tires for my Sidekick, the spare was mounted with the wrong threaded nuts. I went to wash the Sidekick, so when I removed the spare, one of the mounting studs snapped right off. The other 2 nuts were pulled off and the studs were stripped because of the wrong threads on the nuts. It cost me $50 for a new tire carrier, I m not very happy about that kind of service. I am going to call the shop and see what I can arrange.

I got a call from the tire shop this morning, they said they have my reimbursement cash waiting for me. I wanted to try the diplomatic approach first, the only mud I really want to sling is with the Kick.
Happy wheelin'.... SK

Apathy
07-21-2010, 02:47 PM
i would have driven it back to them and ask them to please rotate them. (as normal under most tire contracts) when they fucked up the lugs, i would demand tehy fix it. (5 tire rotation)

S Kicker
07-21-2010, 03:48 PM
i would have driven it back to them and ask them to please rotate them. (as normal under most tire contracts) when they fucked up the lugs, i would demand tehy fix it. (5 tire rotation)


I am bringing the old carrier in to their shop tomorrow, I hope to have it resolved then.

C-Dog
07-21-2010, 03:59 PM
Did u purchase new lug nuts with your tire purchase ? :dontknow:

S Kicker
07-21-2010, 04:58 PM
Did u purchase new lug nuts with your tire purchase ? :dontknow:


The seller had taken the lug nuts off and misplaced them when I bought the Kick, so the spare was in the back seat. When I went to the tire shop. I bought 5 new tires and had them mounted. Since there were no lug nuts on the carrier, they found some in the shop. The spare was never rotated and has been on the carrier since. Once I went to wash the Kick, I decided to do under the spare because I could see mud and crap from wheelin".
I used the small wheel wrench from under the seat to loosen the lugs to remove the tire when the stud just snapped. I removed the others to see that the threads were different and the studs were stripped.

C-Dog
07-21-2010, 05:05 PM
Ah i c :D

Just out of curiosity what shop was it ?

England
07-21-2010, 05:23 PM
name them and shame them !!!!!

S Kicker
07-21-2010, 08:59 PM
name them and shame them !!!!!


I want to give them a chance to make it right.

TWOZEROFOUR
07-23-2010, 10:25 PM
sounds like you stripped them removing them :D (tire guy) :D

tchevy
07-23-2010, 11:11 PM
hey, good on you for giving them a chance and not hanging somone out to dry right away[cheers]

S Kicker
07-23-2010, 11:55 PM
hey, good on you for giving them a chance and not hanging somone out to dry right away[cheers]


I got a call from the shop this morning, they contacted the big wig department, I was fully reimbursed for the tire carrier.[cheers]

pumpkin
07-24-2010, 06:47 AM
Sounds like its a good place then. Everyone fucks up once in a while, as long as they don't make a habbit of it.

S Kicker
07-24-2010, 09:53 AM
Sounds like its a good place then. Everyone fucks up once in a while, as long as they don't make a habit of it.


The tire shop is a well known with branch offices all over the province. They could have dragged out the process, but instead, I get a refund the next day. When I bought the offroad tires for my Suzuki, they said I get free tire rotation, free flat repair.
The way I handled it was better than ranting and achieved a positive result for both parties.:party0010: